Protecting the Consumer and Servicing
the Trade with Independence and Integrity

WELCOME TO THE BIRMINGHAM ASSAY OFFICE

The home of UK Hallmarking

 

welcome to the birmingham ASSAY oFFICE

All our division are open following the Christmas break, if you wish to speak to a member of our team, we would love to hear from you.  Please CLICK HERE FOR DIRECT CONTACT DETAILS FOR EACH DIVISION 

Current lead times for all services remain unchanged at present, and if turnaround times need to be extended, we will advise you at the appropriate time. 

Parcels will continue to be despatched on the relevant due dates, however, if your business is closing and you would prefer us to retain your parcel during the lockdown, please notify us as soon as possible by emailing customerservice@theassayoffice.co.uk. Likewise, if you wish to change the despatch address, please notify us.

 
To ensure we continue to deliver a high level of customer service during these challenging times, please review the following information: 

Opening Hours
 
Monday - 8:30 am - 4:00 pm
Tuesday - 8:30 am - 4:00 pm
Wednesday - 8:30 am - 4:00 pm
Thursday - 8:30 am - 4:00 pm
Friday - 8:30 am - 3:30 pm
 
Customer Services
 
To reduce waiting times for our customers, we will be increasing staffing levels to meet demands. Please note, we will continue to work to the social distancing guidelines set out by Government, and we would also ask our customers to kindly adhere to the same guidelines whilst within the Customer Services area.

We recommend avoiding the busiest times to reduce your waiting time.

Peak hours : 9.00am-10.30am and last thing 1.30pm – 3.00pm
 
NEW - Appointment Service & Drive Through Facility
 
If you would like to use our appointment service and drive through facility please call 0121 592 1205 to arrange.
 
Express Service 
 
Express Service usually needs to be booked in by 9:30 am, however, the cut off will be flexible depending on demand for this service.
 

Royal Mail/Courier deliveries

We are receiving Royal Mail Special delivery parcels on the days that we are operational and we can also despatch parcels back to you by Royal Mail.  Similarly, we can also accept deliveries and despatch deliveries by Courier.

 

Click on the button below to send an enquiry for Hallmarking or AnchorCert Pro Testing.

HALLMARKING ENQUIRY

ANCHORCERT PRO ENQUIRY

 

Birmingham Assay Office was founded in 1773 to provide assaying (testing) and hallmarking of precious metal items (gold, silver, platinum and palladium) as required by the Hallmarking Act.

It has been a centre of expert opinion and independent assessment of jewellery and precious metals for nearly 250 years.

 

Certificate Number:

FS 24058

 

 

 

 

 

 

 

 

LATEST TWEETS


Retweet of @retailjeweller: Birmingham Assay Office seeks new Guardians https://t.co/tH7tK33DlD
@TheAssayOffice
11:00 16/02/2021
Lovely feedback from one of our customers
🥰 https://t.co/XK1lWHUX3k
10:24 16/02/2021
Birmingham Assay Office seeks new Guardians! We are particularly
seeking applications form those with experience… https://t.co/EZuR5JOvrH
11:53 11/02/2021
Retweet of @JQBID: 🌈@TheAssayOffice has raised £5,000 for @UHBCharity with their rainbow logo campaign!
What a fantastic result 🙌 https://t.co/98I1uBLhU2
10:33 10/02/2021
Retweet of @bhamts: Thinking of buying jewellery for #ValentinesDay gift. Hallmarking Act 1973 covers law
on precious metals e.g. gold… https://t.co/YWnrHD8h25
02:00 08/02/2021
Recognition of hallmarks From 1 January 2021, obligations to recognise equivalent
EU hallmarks ended in Great Brita… https://t.co/o5KP0sPyJI
01:29 05/02/2021
Retweet of @BenSocBATF: The Benevolent Society Covid Hardship Fund will be open for
applications tomorrow https://t.co/K4ntfUOo1e @UKNAJhttps://t.co/gDfbepDwrA
02:13 31/01/2021
Have you inherited pieces of jewellery or have a jewellery box filled with
jewellery that you know nothing about?… https://t.co/Gcb9cUM8ZU
03:45 29/01/2021
Retweet of @PJeweller: Birmingham Assay Office raises £5k for local hospitals @TheAssayOffice #jewellery
#charity #fundraiser @uhbtrust https://t.co/DRU0KthXQv
12:15 22/01/2021
Retweet of @JOutlook: Birmingham Assay Office raises £5,000 for Birmingham’s NHS Heroes
https://t.co/nXHnatWAXz via @joutlook… https://t.co/mUEG2g88PB
12:57 21/01/2021

 

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