Protecting the Consumer and Servicing
the Trade with Independence and Integrity

WELCOME TO THE BIRMINGHAM ASSAY OFFICE

The home of UK Hallmarking

 

welcome to the birmingham ASSAY oFFICE

All our division are open following the Christmas break, if you wish to speak to a member of our team, we would love to hear from you.  Please CLICK HERE FOR DIRECT CONTACT DETAILS FOR EACH DIVISION 

Current lead times for all services remain unchanged at present, and if turnaround times need to be extended, we will advise you at the appropriate time. 

Parcels will continue to be despatched on the relevant due dates, however, if your business is closing and you would prefer us to retain your parcel during the lockdown, please notify us as soon as possible by emailing customerservice@theassayoffice.co.uk. Likewise, if you wish to change the despatch address, please notify us.

 
To ensure we continue to deliver a high level of customer service during these challenging times, please review the following information: 

Opening Hours
 
Monday - 8:30 am - 4:00 pm
Tuesday - 8:30 am - 4:00 pm
Wednesday - 8:30 am - 4:00 pm
Thursday - 8:30 am - 4:00 pm
Friday - 8:30 am - 3:30 pm
 
Customer Services
 
To reduce waiting times for our customers, we will be increasing staffing levels to meet demands. Please note, we will continue to work to the social distancing guidelines set out by Government, and we would also ask our customers to kindly adhere to the same guidelines whilst within the Customer Services area.

We recommend avoiding the busiest times to reduce your waiting time.

Peak hours : 9.00am-10.30am and last thing 1.30pm – 3.00pm
 
NEW - Appointment Service & Drive Through Facility
 
If you would like to use our appointment service and drive through facility please call 0121 592 1205 to arrange.
 
Express Service 
 
Express Service usually needs to be booked in by 9:30 am, however, the cut off will be flexible depending on demand for this service.
 

Royal Mail/Courier deliveries

We are receiving Royal Mail Special delivery parcels on the days that we are operational and we can also despatch parcels back to you by Royal Mail.  Similarly, we can also accept deliveries and despatch deliveries by Courier.

 

Click on the button below to send an enquiry for Hallmarking or AnchorCert Pro Testing.

HALLMARKING ENQUIRY

ANCHORCERT PRO ENQUIRY

 

Birmingham Assay Office was founded in 1773 to provide assaying (testing) and hallmarking of precious metal items (gold, silver, platinum and palladium) as required by the Hallmarking Act.

It has been a centre of expert opinion and independent assessment of jewellery and precious metals for nearly 250 years.

During recent decades it has expanded its services far beyond its statutory assaying and hallmarking duties to include Diamond, Gemstone & Pearl Certification, Jewellery, Watch and Silverware Valuations, non-precious metal testing, product safety and quality assurance testing as well as educational training and consultancy.

 

Certificate Number:

FS 24058

 
   
 



 

 

 

 

 

 

 

LATEST TWEETS


We are pleased to announce that the Birmingham Assay Office has been named in
the UK Jewellery Awards as a finalist… https://t.co/BxY8AMrzSl
11:55 04/06/2021
We are hiring! We are currently looking for a Customer Service Operator and
a Support and Maintenance Officer. To… https://t.co/NC0CJF69Sz
09:04 20/05/2021
Offer ends today! Don't miss out on our e-learning Bundle offer.
7 courses for £95 https://t.co/Cy5hfVp1US https://t.co/22LwBHMq6D
11:45 10/05/2021
Birmingham Assay Office is pleased to announce the appointment of new Wardens, Russell
Jeans, Founder and CEO of Se… https://t.co/y5YCO2o0CC
08:19 07/05/2021
7 COURSES FOR £95 - E-Learning Bundle Offer worth £315 Now that stores are
back open, it is the perfect time to ref… https://t.co/1wLvwzlzr8
10:43 04/05/2021
Retweet of @Fluidbydesign: Just been polishing my new 2021 design, cat jewellery. This is Tiddles.
Silver hallmarked at @TheAssayOffice revers… https://t.co/wwX6vF4wdK
03:18 05/04/2021
Retweet of @VoiceboxxComms: As a communications agency one of our core services is brand work
& our local @BirminghamJQ neighbour,… https://t.co/uObuLtFS76
04:27 24/03/2021
Retweet of @MelissaLeePat: This evening I was privileged to join a fantastic webinar on the artistic &
human legacy left behind by master enam… https://t.co/y9pYewpyJB
09:11 23/03/2021
Retweet of @retailjeweller: Birmingham Assay Office launches Hope hallmark competition to raise funds
for NHS https://t.co/gLuqA90qJB @TheAssayOffice
10:32 18/03/2021
Retweet of @JOutlook: Birmingham Assay Office launches ‘Hope’ competition as it continues to raise
funds for NHS heroes… https://t.co/pjAlqTPHpT
12:06 17/03/2021

 

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