Protecting the Consumer and Servicing
the Trade with Independence and Integrity

WELCOME TO THE BIRMINGHAM ASSAY OFFICE

The home of UK Hallmarking

 

welcome to the birmingham ASSAY oFFICE

IMPORTANT COVID-19 UPDATE FROM THE BIRMINGHAM ASSAY OFFICE

As businesses prepare to reopen over the next few weeks, we are continuing to support the Jewellery Trade and will be open Monday through to Friday.
 
To ensure we continue to deliver a high level of customer service during these challenging times, please review the following information: 

Opening Hours
 
Monday - 9 am - 3 pm
Tuesday - 9 am - 3 pm
Wednesday - 9 am - 3 pm
Thursday - 9 am - 3 pm
Friday - 9 am - 2 pm
 
Customer Services
 
To reduce waiting times for our customers, we will be increasing staffing levels to meet demands. Please note, we will continue to work to the social distancing guidelines set out by Government, and we would also ask our customers to kindly adhere to the same guidelines whilst within the Customer Services area.

We recommend avoiding the busiest times to reduce your waiting time.

Peak hours : 9.00am-10.30am and last thing 1.30pm – 3.00pm
 
NEW - Appointment Service & Drive Through Facility
 
If you would like to use our appointment service and drive through facility please call 0121 592 1205 to arrange.
 
Express Service 
 
Express Service usually needs to be booked in by 9:30 am, however, the cut off will be flexible depending on demand for this service.
 

Royal Mail/Courier deliveries

We are receiving Royal Mail Special delivery parcels on the days that we are operational and we can also despatch parcels back to you by Royal Mail.  Similarly, we can also accept deliveries and despatch deliveries by Courier.

 

Click on the button below to send an enquiry for Hallmarking or AnchorCert Pro Testing.

HALLMARKING ENQUIRY

ANCHORCERT PRO ENQUIRY

 

Birmingham Assay Office was founded in 1773 to provide assaying (testing) and hallmarking of precious metal items (gold, silver, platinum and palladium) as required by the Hallmarking Act.

It has been a centre of expert opinion and independent assessment of jewellery and precious metals for nearly 250 years.

 
 
 

 

 

 

 

 

 

 

LATEST TWEETS


As businesses prepare to reopen over the next few weeks, we are continuing
to support the Jewellery Trade and will… https://t.co/g10w4KOzYT
01:59 29/05/2020
A BIG Happy Birthday 🎉to the lovely Toni, our Customer & Production Liaison
Manager. 34 years ago, Toni started wor… https://t.co/2PhGK1iMmg
01:43 26/05/2020
Our AnchorCert Pro testing methodology provides Nickel, Lead, Cadmium & RoHS compliance
as well as identifying and… https://t.co/sJCUHLYklj
09:20 20/05/2020
Whilst working on some laser hallmarking projects for our customers this week, we
felt inspired to create this to c… https://t.co/6lvqXINQwG
09:30 08/05/2020
Are you promoting the benefits of Hallmarking to your customers? Answer
this quick survey and share your thoughts… https://t.co/QjWNiHLvsA
09:26 06/05/2020
Update from our Assay Master and CEO, Doug
Henry. https://t.co/3NMbSZOdFp
09:50 04/05/2020
KNOT IN A DIAMOND. A Knot is an included Diamond crystal that reaches the
surface of the host Diamond after polishi… https://t.co/5zQJrAVYyF
09:40 22/04/2020
Retweet of @retailjeweller: Birmingham Assay office gives free access to hallmarking course
https://t.co/t38joDaESf @TheAssayMaster @TheAssayOffice @Academy1773
11:13 03/04/2020

 

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