Protecting the Consumer and Servicing
the Trade with Independence and Integrity

WELCOME TO THE BIRMINGHAM ASSAY OFFICE

The home of UK Hallmarking

 

welcome to the birmingham ASSAY oFFICE

All our division are open following the Christmas break, if you wish to speak to a member of our team, we would love to hear from you.  Please CLICK HERE FOR DIRECT CONTACT DETAILS FOR EACH DIVISION 

Current lead times for all services remain unchanged at present, and if turnaround times need to be extended, we will advise you at the appropriate time. 

Parcels will continue to be despatched on the relevant due dates, however, if your business is closing and you would prefer us to retain your parcel during the lockdown, please notify us as soon as possible by emailing customerservice@theassayoffice.co.uk. Likewise, if you wish to change the despatch address, please notify us.

 
To ensure we continue to deliver a high level of customer service during these challenging times, please review the following information: 

Opening Hours
 
Monday - 8:30 am - 4:00 pm
Tuesday - 8:30 am - 4:00 pm
Wednesday - 8:30 am - 4:00 pm
Thursday - 8:30 am - 4:00 pm
Friday - 8:30 am - 3:30 pm
 
Customer Services
 
To reduce waiting times for our customers, we will be increasing staffing levels to meet demands. Please note, we will continue to work to the social distancing guidelines set out by Government, and we would also ask our customers to kindly adhere to the same guidelines whilst within the Customer Services area.

We recommend avoiding the busiest times to reduce your waiting time.

Peak hours : 9.00am-10.30am and last thing 1.30pm – 3.00pm
 
NEW - Appointment Service & Drive Through Facility
 
If you would like to use our appointment service and drive through facility please call 0121 592 1205 to arrange.
 
Express Service 
 
Express Service usually needs to be booked in by 9:30 am, however, the cut off will be flexible depending on demand for this service.
 

Royal Mail/Courier deliveries

We are receiving Royal Mail Special delivery parcels on the days that we are operational and we can also despatch parcels back to you by Royal Mail.  Similarly, we can also accept deliveries and despatch deliveries by Courier.

 

Click on the button below to send an enquiry for Hallmarking or AnchorCert Pro Testing.

HALLMARKING ENQUIRY

ANCHORCERT PRO ENQUIRY

 

Birmingham Assay Office was founded in 1773 to provide assaying (testing) and hallmarking of precious metal items (gold, silver, platinum and palladium) as required by the Hallmarking Act.

It has been a centre of expert opinion and independent assessment of jewellery and precious metals for nearly 250 years.

During recent decades it has expanded its services far beyond its statutory assaying and hallmarking duties to include Diamond, Gemstone & Pearl Certification, Jewellery, Watch and Silverware Valuations, non-precious metal testing, product safety and quality assurance testing as well as educational training and consultancy.

 

Certificate Number:

FS 24058

 
   
 



 

 

 

 

 

 

 

LATEST TWEETS


Retweet of @PJeweller: Birmingham's @TheAssayOffice will now screen for lab-grown #diamonds -
#jewellery #labgrown #labgrowndiamonds https://t.co/IDGFuhItmC
12:13 04/08/2021
Birmingham Assay Office to screen for laboratory grown diamonds as part of their
jewellery valuation service. In a… https://t.co/yP4RMX1GLG
10:51 04/08/2021
Join us for Afternoon Tea with a twist! The silver collection at @TheAssayOffice
is an historic collection of spect… https://t.co/RsV1np167o
10:02 03/08/2021
Well done to our Chairman @carolbradycpcm for completing a skydive for charity. 🙌
We are all proud of you 😄 https://t.co/T95LOrELjc
07:53 21/07/2021
Retweet of @FeiLiuJewellery: Congratulations, Livi! Such a beautiful logo. 🕊️🤍
https://t.co/73snGpWpxj
02:23 19/07/2021
Winner announced for the Birmingham Assay Office ‘Hope’ competition. As restrictions
lift across the UK today and… https://t.co/uADMmDRlfA
01:23 19/07/2021
Retweet of @CRCanty: Yesterday I attended my induction as a Guardian of @TheAssayOffice. I feel hugely
privileged to be involved. As an… https://t.co/naZBpW5rTd
08:28 02/07/2021
Retweet of @Genusit: We have recently completed a project to capture the historic #trophy collection
of @BRMBrand in collaboration with… https://t.co/E2cWMv8zMN
09:58 28/05/2021
The Birmingham Assay office is pleased to announce the election of eight new
Guardians of the Standard of Wrought P… https://t.co/BjeL2yNZyA
10:15 25/06/2021

 

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