Protecting the Consumer and Servicing
the Trade with Independence and Integrity

Ensure you get the turnaround and service you need this busy festive period.  Check out our divisional receipt and collection/delivery times below. 

Remember, we will be open and trading right up until 4 pm Wednesday 23rd December 2020.  We'll re-open our doors from 8:30 am on Monday 4th January 2021.  If you need more information, please contact the team on 0121 236 6951 or email


All service levels are dependent on volume, capacity and complexity.

Our 1-hour Hallmarking Express Service will still be available up to 12 noon on Wednesday 23rd Dec (subject to article type and volumes received). All divisions will be open and trading up until 4 pm Wednesday 23rd December 2020, when all will close for the Christmas festive period.

All divisions will return to trade from 8.30am on Monday 4th January 2021, with the exception of AnchorCert Gem Lab and SafeGuard Valuations which will re-open from 9am.


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