Protecting the Consumer and Servicing
the Trade with Independence and Integrity

 

Ensure you get the turnaround and service you'll need this busy festive period.  Check out our divisional receipt and collection/delivery times below.  Remember, we will be open and trading right up until Monday 23rd December 2019.  We'll reopen our doors from 8.30 am on Thursday 2nd January 2020.  If you can't see the information you need, contact the team on 0121 236 6951 or email customerservice@theassayoffice.co.uk.

EXCEPTIONS

ALL SERVICE LEVELS ARE DEPENDENT ON VOLUME, CAPACITY AND COMPLEXITY.

Our 1-hour Hallmarking Express Service will be available for the majority of articles pre 12 noon on Monday 23rd December (dependent on article type and volumes received).  All divisions will be open and trading up until Monday 23rd December 2019, when all will close for the Christmas festive period.  All divisions will return to trade from 8.30 am on Thursday 2nd January 2020, with the exception of AnchorCert Gem Lab and SafeGuard Valuations which will re-open from 9am.

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