Protecting the Consumer and Servicing
the Trade with Independence and Integrity
Assay Office Oral History Project

Assay Office Oral History Project

Roy Smith
Customer Service Manager

Overview: Roy Smith joined the Assay Office in 1946 and worked first as a delivery boy and unpacker and then as a hallmarker until 1949, when he left to undertake his National Service. Roy returned in 1951 and until 1981 worked in the Hallmarking department, becoming a foreman in 1973. Between 1981 and 1996, Roy was a Customer Service Manager.

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